Privacy Policy

Sun Road Co. ("we," "us," or "our") operates sunroad.io, a SaaS search platform that allows users to perform searches, access results, and use related features (the "Service").

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, website, or related applications. By accessing or using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect information in the following categories:

a. Information You Provide Directly

• Account registration: name, email address, password, and any profile details you add.
• Payment information (handled by third-party processors — we do not store full card details).
• Communications: messages sent to support, feedback, or other voluntary submissions.
• Search queries (if you are logged in and have opted in to personalized features).

b. Information Collected Automatically

• Usage data: search queries (anonymized where possible), clicked results, timestamps, session duration, and feature interactions.
• Device and log data: IP address, browser type/version, operating system, device identifiers, referring pages, and pages visited.
• Cookies and similar technologies: We use cookies, pixels, and similar tools for functionality, analytics, and (if applicable) limited advertising. See our [Cookie Policy] section below for details.

c. Search-Specific Data

As a search service, we process your search queries to deliver results. We aim to minimize personal data retention:

• Anonymous searches (not logged in): We do not link queries to identifiable users and delete logs after a short period (e.g., 30 days for abuse prevention and service improvement).
• Logged-in / personalized searches: Queries may be stored to provide features like search history, recommendations, or saved searches (you can delete or disable this).

We do not sell your search history or queries to third parties for advertising purposes.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service (e.g., deliver relevant search results, fix bugs, develop new features).
• Process subscriptions, payments, and account management.
• Communicate with you (e.g., service announcements, support responses, optional newsletters).
• Detect, prevent, and address fraud, abuse, security issues, or technical problems.
• Comply with legal obligations, enforce our Terms of Service, and protect our rights.
• Conduct aggregated/anonymized analytics and research (no personal identifiers).

We do not use your personal data for targeted advertising based on your search behavior unless you explicitly opt in.

3. Sharing and Disclosure of Information

We do not sell your personal information. We may share data only in limited cases:

• With service providers (e.g., cloud hosting, analytics tools like Google Analytics [anonymized], payment processors like Stripe, email services) under strict confidentiality agreements.
• To comply with legal requirements (court orders, subpoenas, regulatory requests).
• In connection with a merger, acquisition, or sale of assets (with notice where required).
• To protect the safety, rights, or property of our users, the public, or our company.

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined here or as required by law:

• Account data: retained while your account is active + a reasonable period after closure (for backups/legal reasons).
• Search logs: anonymized short-term retention (days to months); personal linked data deletable by you.

You can request deletion of your account and associated data (subject to legal retention obligations).

5. Your Privacy Rights

Depending on your location, you may have rights such as:

• Access, correction, or deletion of your personal data.
• Opt-out of certain processing (e.g., personalized features).
• Object to or restrict processing.
• Data portability.
• Withdraw consent (where processing is consent-based).

To exercise rights, contact us at support@sunroad.io. We respond within legally required timeframes (e.g., 30–45 days).

For California residents (CCPA/CPRA): We provide additional disclosures [link to CCPA section if needed]. We do not "sell" personal information as defined under CCPA.

For EU/EEA/UK residents (GDPR/UK GDPR): Our legal bases include contract performance, legitimate interests, consent, and legal obligations. We use EU-approved safeguards for international transfers (e.g., Standard Contractual Clauses).

6. Security

We implement reasonable technical and organizational measures to protect your data (encryption in transit/rest, access controls, regular security reviews). However, no system is 100% secure — we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use necessary cookies for core functionality. Optional analytics cookies help improve the Service. You can manage preferences via your browser or our cookie banner. Third-party partners (e.g., analytics providers) may set cookies — see their policies.

8. Children's Privacy

Our Service is not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal data from children. If we learn we have, we will delete it. Contact us if you believe a child has provided us data.

9. International Transfers

If you are outside the United States, your data may be transferred to and processed in other countries with different privacy laws. We use appropriate safeguards.

10. Changes to This Policy

We may update this policy. We will post the revised version here with an updated effective date. For material changes, we may notify you via email or in-app notice.

11. Contact Us

For questions or concerns:

Sun Road Co.
Email: support@sunroad.io

Thank you for trusting us with your searches.